FAQ

WHAT SERVICES DOES ALL BUTTONED UP PROVIDE?

We offer A-Z services - from design to installation of system(s) that will meet your unique needs: Closet Design, Decluttering, Downsizing, Professional Organizing, Space Planning, Closet Organization, Sports Equipment Storage, Bicycle Storage, Garage Storage, Garage Design, Custom Storage

WHAT MAKES ALL BUTTONED UP THE BEST CHOICE FOR ME?

You get experience, over 2000 hours worth, and a professional who is efficient and qualified to ensure your organizational goals are delivered. Tara is a BCPO - Board Certified Professional Organizer by the National Association of Productivity and Organizing (NAPO). Tara is an award winning organizer, All Buttoned Up has been awarded Houzz Best of Service 2024, 2023, 2022, 2020 and 2019. She also won Best of Houzz Design 2021.

WHAT DOES FULL SERVICE MEAN?

In short we do everything, we visit your home, make a plan, purchase all the products, design and order the organizing system (s) and we install. One call and you will have your organizational headache resolved in a timely and cost efficient manner. Check out our reviews and see what our clients have to say.

WHAT IS THE PROCESS WHEN WORKING WITH ALL BUTTONED UP?

Here are the typically process steps when engaging with All Buttoned Up:

Congratulations you have already done step one, you are here.
Please contact us directly using the form online or call 408 355 8618 to set up an appointment
We will arrange for an In home Consultation, typically 60 mins for a fee of $120. Some consultations can be done virtually (no measurements required) for a fee of $90 p/h.
All Buttoned Up will provide a Proposal the includes: estimated time per space, estimated product investment, any design package costs where applicable with our terms and conditions.
Client reviews and accepts proposal and pays requested deposit amount noted on proposal.
All Buttoned Up will schedule project and perform services per proposal.
All Buttoned Up will come to client with all materials and product required to complete the project. Any unused items will be returned at no cost to client.
Client will be invoiced for actual hours and materials used in project.
You will be All Buttoned Up, and you can sit back and enjoy!

HOW DO YOU ORGANIZE?

As professionals we take great pride and care when sorting through your belongings. First we will organize into groups of items and then we will take a first pass at items to Keep / Sell / Donate / Recycle or Trash. If you wish to be hands on, we will work through this together, if you are using our services to do this we will leave clearly marked cartons for you to go through as homework. This process is repeated as needed. For example, we check if items are in working order or not, we group and say you have 5 of same item we will recommend you keep 3 and donate 2 and so on.

HOW DO UNWANTED ITEMS GET HANDLED?

We try to find homes for items clients wish to part with, if you have a preferred charity please let us know, we believe that anything that can be reused should be. If items need to be sold we will advertise and or work with our preferred partners to consign we ONLY provide this service during our time onsite. If items can not be sold or donated we will arrange to have them collected by the city recycling program (Free - if San Jose resident) or will work with haulage partners, the rates of this are variable but we have negotiated preferential rates with several Bay area service providers.

We do not store nor haul items for clients, we can recommend local companies who offer these services, EVERYTHING we remove from your home will be donated.

IF I HAVE QUESTIONS WHAT DO I DO?

Please call or email us, there is no question too small to ask; often you’ll have more questions after you’ve looked through the projects on our website or received the Proposal. Call us 408 355 8618! Thank you.

HOW DO I KNOW HOW MUCH THE PROJECT WILL COST?

After an initial consultation, All Buttoned up will provide a Proposal which itemizes the estimate of time and materials to complete the project. All terms and conditions are outlined, including payment and cancellation policies.

I WANT TO MOVE AHEAD WHAT HAPPENS NEXT?

Please electronically approve your custom proposal. See earlier FAQ What is the process... All Buttoned Up will require a deposit and work with you to agree date to begin the project(s).

DO YOU OFFER INSTALLATION SERVICES?

Yes we do, we also work with third parties if you have a preferred resource. Please note, if working with third parties scheduling may be adjusted.

I HAVE CONFIDENTIAL OR ELECTRONIC WASTE – WHAT HAPPENS?

We will take these items to Red Dog Shred to have them professionally shredded / disposed of. We take identity theft seriously. Clients will be invoiced time and for the cost of disposal in the final invoice

WHAT ARE THE OPENING HOURS?

All Buttoned Up are available by appointment only. Typically we work 5 hours a day as it is physical and, depending on the project, emotional work. It is also tiring for clients to make decisions so we have learnt less is more!

IF OUR PROJECT NEEDS MATERIALS HOW DOES THAT WORK?

Depending on the project we may work with a third party to design the space, or All Buttoned Up will do the design. We will take measurements and then provide a design that will be adjusted as needed. It is an interactive process until design finalized. All Buttoned up will collect all materials and this is part of the project proposal item estimate unless otherwise stated.

I HAVE A PREFERENCE ON USING MY BINS / LABELS/ TOTES IS THAT POSSIBLE?

Absolutely, as long as they are in good working order we will use them. However, we have tried and tested MANY products and will always prefer to bring our favorites so you can enjoy a quality result.

I DON’T HAVE TIME TO HANDLE THE DETAILS OF THE PROJECT CAN YOU DO IT ALL?

Yes, in fact that is our specialty we do A-Z, we’ll work with you to agree the final project outcome and we’ll take care of the rest. We will need you to do ‘homework’ but outside of that you can leave it in our hands. We are a full service organizational company and prefer to handle all aspects of the project including sourcing, collecting and delivering materials to ensure a high quality result.

DO YOU NEED ACCESS TO MY HOME?

It depends, if the project is in a garage or exterior space we need access only to that. If the project is in the interior then yes we will need access to your home to complete the project. We will leave your property as you left it, that is we will clean and vacuum at the end of each workday. We will leave homework out for clients to complete but ensure the space is accessible and safe for children and pets.

I HAVE VALUABLES – WHAT SHOULD I DO?

Please remove these from the project site before the project begins. All Buttoned Up (Lic # 2617744600) are not responsible for any loss or damage to property.

HOW IS MY PRIVACY RESPECTED?

All Buttoned Up by Tara adheres to a code of ethics which includes complete confidentiality. We reserve the right to use images for marketing purposes - no names will ever be linked to the images and we typically change project dates and locations to ensure maximum privacy for clients.

I HAVE "PRIVATE" ITEMS WHAT SHOULD I DO TO PREPARE?

Please remove anything or lock away any items that may be harmful, dangerous or simply embarrassing for either of us prior to All Buttoned Up beginning your project. This is very important if firearms are in the project location - please have them removed (our preference) or safety locked away.